F.A.Q

Help! I don't know how to check out and choose the right Shipping Cost?

Not to worry my friend! Simply email me at micsmibs@outlook.com and I will send you the appropriate invoice from Paypal. You do NOT have to have a Paypal account to make a purchase. You can use any major credit card through the Paypal Checkout and Invoice.

If you are worried someone might purchase your marble while you wait to hear back from me, then check out with the blank shipping option and just pay for the marble(s) without shipping added. I can invoice you for the shipping cost after.

Do you charge tax?

As a registered tax paying business, yes, I do charge tax, however, it is already worked into the cost of the purchase price for you. You will not see any additional fees regardless of where your purchase is made from, either Canada, USA or the rest of the world.

Is it safe to purchase from you online?

Yes! Mic's Mibs is my secondary business alongside my own Professional Music Business. Please feel free to have a look at my other life's work at www.divineharp.com. I have been an entrepeneur for the past 25 years and have owned and run my own music studio all my life.

 Any payments made online go directly through Paypal where your payments are secure either with an account or through credit card. Paypal ensures buyer protection with their system. I must provide a tracking number and proof of shipment to your address in order to fulfill the proper requirements for receiving payments for products. 

Mic's Mibs is a registered Business with an HST number in the Province of Ontario, Canada.

Can I get a refund or return on my purchase?

In certain circumstances, I will be happy to provide a refund or issue a return should the marble not match the Identification or description.
 
Your purchase should always be a pleasant one and marbles are meant to bring us all joy! If you are not happy with your purchase, I insist that you contact me immediately and I will do everything in my power to make it right. 

What is that white circle at the top of each marble picture?

Glad you asked! That white ring is the light from the top of my LED photo box that I use to take pictures of the marbles with. 

Are your photos colour edited?

No! I never alter the appearance of any marble in my photos. However, I do use an LED light box to take pictures with, and that sometimes causes the marble to appear brighter in photos than in hand.

If I feel the colours in the photo are way off base from the true colours of the marble, I will either try to adjust the brightness or state this in my description.

The photo grids I use are mainly for convenience, so you can quickly see all sides of the marble in one shot.